Work Experience
- Assistant Undersecretary for Resources and Information | Ministry of Housing and Urban Planning (2023 – Present)
- Appointed by Royal Decree No. 31 of 2023.
- Director of Change Management and Business Process Re-engineering | Information & eGovernment Authority (2019 – 2023)
- Appointed by HRH the Crown Prince and Prime Minister.
- Head of Government Process Re-engineering | Information & eGovernment Authority
- Senior Analyst (Digital Transformation Sector) | Information & eGovernment Authority (Joined 2008)
- Supervised process re-engineering for 25+ government entities and 500+ services.
- Participated in formulating the Kingdom's Digital Transformation policies and strategies.
- Founded the "Change Management" team for government services.
- Professional Associate | Labor Market Regulatory Authority (LMRA) (2006).
- Professional Associate | Economic Development Board (EDB) (2005).
Education & Qualifications
- Master’s Degree in Information Technology Management | Bond University, Australia.
- Bachelor’s Degree in Information Technology (eCommerce & Internet Technology) | Bond University, Australia.
Professional Achievements
- Royal Honor (2024): Awarded the National Action Medal (First Class) by His Majesty the King.
- Royal Honor (2021): Awarded the Prince Salman bin Hamad Medal for Medical Merit for contributions during national challenges.
- Digital Transformation Pioneer: Successfully led the implementation of national digital strategies for the eGovernment.
- Knowledge Sharing: Conducted numerous training sessions and workshops in digital transformation for both public and private sectors.
Training & Certifications
- Specialized studies and research in eGovernment and process optimization.
- Advanced certificates in Change Management and Strategic Digital Planning.
Memberships & Global Presence
- Member of the Board of Directors, Social Insurance Organization (SIO) (2024 – Present).
- Member of the Board of Directors, Silah Gulf (2022 – 2026).
- Chairperson of the Equal Opportunities Committee, Ministry of Housing and Urban Planning.
- Member, Government Services Development Committee (since 2024)
- Member, Housing Committee (since 2024)
- Member, National Committee for Geospatial Information Governance (NCGIG)
- Representative in various local and international eGovernment committees.
Skills
- Strategic IT Management: Aligning technology with national organizational goals.
- Business Process Re-engineering (BPR): Simplifying complex government workflows and service delivery.
- Change Management: Leading organizational transitions during digital shifts.
- Policy Formulation: Developing national frameworks for digital governance and e-commerce.
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